Admin & Account
Everything you need to know about managing users, account settings and reporting.
By Vast Support Team1 author38 articles
- Adding Users & Codes
- Managing Multiple Conference Codes
- How do I update my credit card?
- How do I cancel my account?
- How do I remove a conference code & plan?
- Can I disable toll-free calling for my account?
- How do I remove a user from my account?
- How do I turn off local international numbers if I don't need them?
- How do I unassign a member from a conference code?
- How can I resend the initial instructions to one of my users?
- How do I change my host code?
- What is the turn-around time for a conference call transcription?
- Where can I view my available dial-in numbers?
- What can I do under My Settings?
- Do I really need to change my conference code?
- Annual Billing
- What’s my username?
- What settings can a user control?
- How is the USF fee identified on my billing?
- What is the Universal Service Fund (USF)?
- What is the difference between toll and toll-free calls?
- How long can I make the welcome message?
- Can I request the transcription of a conference call recording I made?
- Why are you collecting this USF fee for conference calls?
- What is the cost and turnaround time for a rush transcription?
- How do you charge for call transcriptions?
- Can I have more than one account?
- How do I add a custom greeting to my account?
- Where do I find my Call and Meeting Reports?
- What is billing code used for?
- Where do I find account invoices?
- How do I change my plan?
- Do you also offer toll-free international access?
- How can I change my conference code?
- Adding Contacts
- Where do I find my Contacts?
- How do I see my current plan?
- How do I change the Time Zone?