How do I change my host code?
What is the turn-around time for a conference call transcription?
Where can I view my available dial-in numbers?
What can I do under My Settings?
Do I really need to change my conference code?
Annual Billing
What’s my username?
What settings can a user control?
How is the USF fee identified on my billing?
What is the Universal Service Fund (USF)?
What is the difference between toll and toll-free calls?
How long can I make the welcome message?
Can I request the transcription of a conference call recording I made?
Why are you collecting this USF fee for conference calls?
What is the cost and turnaround time for a rush transcription?
How do you charge for call transcriptions?
Can I have more than one account?
How do I add a custom greeting to my account?
Where do I find my Call and Meeting Reports?
What is billing code used for?
Where can I get an accounting invoice?
How do I change my plan?
Do you also offer toll-free international access?
How can I change my conference code?
Adding Contacts
Where do I find my Contacts?
How do I see my current plan?
How do I change the Time Zone?