Admin & Account

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39 articles in this collection
Written by Fong Vo, Arianna Ortiz, and Cynthia Padilla
Account

How do I change my host code?

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Written by Fong Vo
Updated over a week ago

What is the turn-around time for a conference call transcription?

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Written by Fong Vo
Updated over a week ago

Where can I view my available dial-in numbers?

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Written by Fong Vo
Updated over a week ago

What can I do under My Settings?

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Written by Fong Vo
Updated over a week ago

Do I really need to change my conference code?

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Written by Fong Vo
Updated over a week ago

Annual Billing

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Written by Fong Vo
Updated over a week ago

What’s my username?

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Written by Fong Vo
Updated over a week ago

What settings can a user control?

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Written by Fong Vo
Updated over a week ago

How is the USF fee identified on my billing?

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Written by Fong Vo
Updated over a week ago

What is the Universal Service Fund (USF)?

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Written by Fong Vo
Updated over a week ago

What is the difference between toll and toll-free calls?

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Written by Fong Vo
Updated over a week ago

How long can I make the welcome message?

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Written by Fong Vo
Updated over a week ago

Can I request the transcription of a conference call recording I made?

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Written by Fong Vo
Updated over a week ago

Why are you collecting this USF fee for conference calls?

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Written by Fong Vo
Updated over a week ago

What is the cost and turnaround time for a rush transcription?

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Written by Fong Vo
Updated over a week ago

How do you charge for call transcriptions?

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Written by Fong Vo
Updated over a week ago

Can I have more than one account?

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Written by Fong Vo
Updated over a week ago

How do I add a custom greeting to my account?

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Written by Fong Vo
Updated over a week ago

Where do I find my Call and Meeting Reports?

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Written by Fong Vo
Updated over a week ago

What is billing code used for?

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Written by Fong Vo
Updated over a week ago

Where can I get an accounting invoice?

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Written by Fong Vo
Updated over a week ago

How do I change my plan?

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Written by Fong Vo
Updated over a week ago

Do you also offer toll-free international access?

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Written by Fong Vo
Updated over a week ago

How can I change my conference code?

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Written by Fong Vo
Updated over a week ago

Adding Contacts

Add information to Contacts. Or name participants during a live meeting using the Conference Manager.
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Written by Arianna Ortiz
Updated over a week ago

Where do I find my Contacts?

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Written by Fong Vo
Updated over a week ago

How do I see my current plan?

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Written by Fong Vo
Updated over a week ago

How do I change the Time Zone?

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Written by Fong Vo
Updated over a week ago