Troubleshooting

Fong Vo avatar Peter Doan avatar Arianna Ortiz avatar
37 articles in this collection
Written by Fong Vo, Peter Doan, and Arianna Ortiz
Online Meetings

Troubleshooting Video Quality

Tips to improve wireless connection (WiFi) and internet bandwidth that may be affecting video conferencing quality.
Arianna Ortiz avatar
Written by Arianna Ortiz
Updated this week

Enabling Permissions for MAC

Learn how to set permissions on a MAC for Vast Conference access to microphone, camera and screen sharing.
Arianna Ortiz avatar
Written by Arianna Ortiz
Updated this week

Enabling Camera and Microphone Permissions for Windows

To use video conferencing with Windows, allow the Vast Conference app to access your PC's camera and microphone.
Arianna Ortiz avatar
Written by Arianna Ortiz
Updated this week

How to connect using computer audio as the presenter?

Fong Vo avatar
Written by Fong Vo
Updated this week

Windows scaling and sizing issues for high-DPI devices.

On some Windows devices, apps, toolbars and windows can appear blurry, too large or too small.
Arianna Ortiz avatar
Written by Arianna Ortiz
Updated this week

How to connect using computer audio as a viewer?

Fong Vo avatar
Written by Fong Vo
Updated this week

What are the system requirements for attendees?

Fong Vo avatar
Written by Fong Vo
Updated this week

Mic and/or Camera not being detected on macOS

Fong Vo avatar
Written by Fong Vo
Updated this week

How to check Camera & Mic settings in Chrome

Fong Vo avatar
Written by Fong Vo
Updated this week

My camera isn't working

Fong Vo avatar
Written by Fong Vo
Updated this week

"Your connection has failed" with Joining Computer Audio

Fong Vo avatar
Written by Fong Vo
Updated this week

Having trouble hearing or be heard as presenter?

Fong Vo avatar
Written by Fong Vo
Updated this week

What are my system requirements as host?

Fong Vo avatar
Written by Fong Vo
Updated this week

How to uninstall Vast Conference

Instructions for uninstalling the Vast Conference app from a PC or MAC.
Fong Vo avatar
Written by Fong Vo
Updated this week

Vast Conference log files

Here are the following locations where you can retrieve and submit your log files.
Fong Vo avatar
Written by Fong Vo
Updated over a week ago