Troubleshooting

Fong Vo avatar Arianna Ortiz avatar Cynthia Padilla avatar +2
35 articles in this collection
Written by Fong Vo, Arianna Ortiz, Cynthia Padilla and 2 others

Enabling Permissions for MAC

Learn how to set permissions on a MAC for Vast Conference access to microphone, camera and screen sharing.
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Written by Amanda Chavez
Updated over a week ago

Troubleshooting Video Quality

Tips to improve wireless connection (WiFi) and internet bandwidth that may be affecting video conferencing quality.
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Written by Arianna Ortiz
Updated over a week ago

Troubleshooting Audio Quality

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Written by Zach Mora
Updated over a week ago

Windows scaling and sizing issues for high-DPI devices.

On some Windows devices, apps, toolbars and windows can appear blurry, too large or too small.
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Written by Cynthia Padilla
Updated over a week ago

Enabling Camera and Microphone Permissions for Windows

To use video conferencing with Windows, allow the Vast Conference app to access your PC's camera and microphone.
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Written by Amanda Chavez
Updated over a week ago

Mic and/or Camera not being detected on macOS

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Written by Fong Vo
Updated over a week ago

What is Vast Conference Log In?

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Written by Fong Vo
Updated over a week ago

What are the system requirements for attendees?

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Written by Fong Vo
Updated over a week ago

How to connect using computer audio as the presenter?

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Written by Fong Vo
Updated over a week ago

How to connect using computer audio as a viewer?

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Written by Fong Vo
Updated over a week ago

How to Fix Audio Echo

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Written by Cynthia Padilla
Updated over a week ago

My camera isn't working

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Written by Fong Vo
Updated over a week ago

How to check Camera & Mic settings in Chrome

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Written by Fong Vo
Updated over a week ago

My call has ended over one hour ago and I still don’t see the recording, where is it?

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Written by Fong Vo
Updated over a week ago

"Your connection has failed" with Joining Computer Audio

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Written by Fong Vo
Updated over a week ago

Having trouble hearing or be heard as presenter?

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Written by Fong Vo
Updated over a week ago

Can I pause my recording session?

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Written by Fong Vo
Updated over a week ago

Can I edit my recording?

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Written by Fong Vo
Updated over a week ago

What happens to the temporary password after 24 hours?

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Written by Fong Vo
Updated over a week ago

What if my recording is too big to email?

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Written by Fong Vo
Updated over a week ago

What are my system requirements as host?

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Written by Fong Vo
Updated over a week ago

Why can't I login into the website?

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Written by Fong Vo
Updated over a week ago

Why am I being logged out of my account after a period of time?

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Written by Fong Vo
Updated over a week ago

How do I change my password?

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Written by Fong Vo
Updated over a week ago

How to uninstall Vast Conference

Instructions for uninstalling the Vast Conference app from a PC or MAC.
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Written by Fong Vo
Updated over a week ago